Reference

How sapphirebet Handles Your Personal Data

This Privacy Policy sets out exactly what personal data sapphirebet collects when you open an account, make deposits via UPI, Paytm or PhonePe, and use our lobby —…

Data collected only as neededUPI & Paytm transaction privacyRight to access your recordsSecure account storageContact us to update your data
sapphirebet How sapphirebet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we process your data, want to correct inaccurate records, or need to submit a deletion request, our privacy team…

Email Privacy Team Send a written request to our dedicated privacy address.
Live Chat Support Start a chat from your account dashboard any time.
In-Account Help Centre Navigate to Account Settings and select Privacy Requests to submit a structured form.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data practices are built around minimal collection, clear retention periods and transparent sharing rules.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can adjust cookie preferences from the footer link; disabling analytics cookies does not affect your ability to deposit or withdraw.

Account Security Measures

Passwords are stored as salted hashes — never in plain text. We enforce two-factor authentication at login and flag unusual session locations, such as a new device or a different city, for an additional verification step.

Payment Data Handling

UPI, Paytm and PhonePe transaction references are stored encrypted. We do not retain full card numbers. Payment processor integrations use tokenisation so the raw instrument details never pass through our application layer.

Data Retention Schedule

Account identity data is kept for as long as your account is active plus the period required by applicable financial regulations. After that window closes, we delete or anonymise records in accordance with our internal retention schedule.

Third-Party Sharing Rules

We share data only with fraud-detection vendors, payment processors and identity-verification services under strict data-processing agreements. No personal data is sold or shared for advertising purposes with external parties.

How to Request Changes

Submit a data access, correction or deletion request through our Help Centre form or by emailing our privacy team. We verify your identity before acting on any request to ensure no unauthorised party can alter your records.

Common Questions About Your Privacy at sapphirebet

Below are the questions our account holders in India ask most frequently about how we collect, store and use personal data. If your question is not answered here, reach out through any of the contact channels listed above.

We collect your name, date of birth, email address and phone number for identity verification. When you make a deposit, we also record the UPI handle, Paytm wallet reference or PhonePe transaction ID linked to that transaction.

We share data only with payment processors, fraud-detection partners and identity-verification services. Each party signs a data-processing agreement limiting use to the stated purpose. We do not sell your personal data to advertisers or data brokers.

Account data is retained while your account is active and for the period required by applicable financial law after closure. Once that retention period ends, we delete or anonymise the records following our internal schedule.

Yes. Submit a data-access request through Account Settings under Privacy Requests, or email our privacy team directly. We verify your identity first, then provide a summary of the data we hold within 14 calendar days.

Send a deletion request via the Help Centre form or by email. We will remove or anonymise your data where deletion is permitted under applicable law. Some financial records must be retained for a regulatory minimum period before deletion.

We use session cookies to maintain your login and analytics cookies to identify slow-loading pages. You can manage your preferences from the cookie settings link in the page footer; turning off analytics cookies does not affect deposits or withdrawals.

Contact our support team immediately via live chat or email. We will lock your account, review recent session logs and, if a breach is confirmed, notify you with details and next steps in line with our incident-response procedure.